[{"@context":"https:\/\/schema.org\/","@type":"Article","@id":"https:\/\/www.rabr.cz\/reklamovat-zbozi-neni-zadna-ostuda\/#Article","mainEntityOfPage":"https:\/\/www.rabr.cz\/reklamovat-zbozi-neni-zadna-ostuda\/","headline":"Reklamovat zbo\u017e\u00ed nen\u00ed \u017e\u00e1dn\u00e1 ostuda","name":"Reklamovat zbo\u017e\u00ed nen\u00ed \u017e\u00e1dn\u00e1 ostuda","description":"Snad ka\u017ed\u00fd z n\u00e1s ji\u017e pro\u0161el n\u011b\u010d\u00edm podobn\u00fdm, kdy zakoupen\u00e9 zbo\u017e\u00ed se rozbilo d\u0159\u00edve, ne\u017e mu skon\u010dila dan\u00e1 z\u00e1ruka, p\u0159\u00edpadn\u011b nefungovalo tak jak m\u00e1. Pokud…","datePublished":"2018-08-13","dateModified":"2018-08-13","author":{"@type":"Person","@id":"https:\/\/www.rabr.cz\/author\/#Person","name":"","url":"https:\/\/www.rabr.cz\/author\/","identifier":1,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/01173f1da90dde8adb887d6793fa4e42c4004e53f8d645d9b1cb57c2dee8e188?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/01173f1da90dde8adb887d6793fa4e42c4004e53f8d645d9b1cb57c2dee8e188?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"rabr.cz","logo":{"@type":"ImageObject","@id":"\/logo.png","url":"\/logo.png","width":600,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.rabr.cz\/wp-content\/uploads\/img_a323096_w2499_t1534881167.jpg","url":"https:\/\/www.rabr.cz\/wp-content\/uploads\/img_a323096_w2499_t1534881167.jpg","height":0,"width":0},"url":"https:\/\/www.rabr.cz\/reklamovat-zbozi-neni-zadna-ostuda\/","wordCount":471,"articleBody":" Snad ka\u017ed\u00fd z n\u00e1s ji\u017e pro\u0161el n\u011b\u010d\u00edm podobn\u00fdm, kdy zakoupen\u00e9 zbo\u017e\u00ed se rozbilo d\u0159\u00edve, ne\u017e mu skon\u010dila dan\u00e1 z\u00e1ruka, p\u0159\u00edpadn\u011b nefungovalo tak jak m\u00e1. Pokud se st\u00e1le na n\u011bj vztahuje ochrann\u00e1 doba v z\u00e1ruce, pak by bylo bl\u00e1znovstv\u00ed v\u00fdrobek vyhodit. Lep\u0161\u00ed bude dohledat \u00fa\u010det nebo v\u00fdpis \u00fa\u010dtu, pokud se platilo kartou a vydat se do prodejny nebo p\u00edsemn\u011b obr\u00e1tit na e-shop a zbo\u017e\u00ed reklamovat. Nejsou to p\u0159\u00edjemn\u00e9 situace, hlavn\u011b pokud se prodejce stav\u00ed k cel\u00e9 situaci negativn\u011b a sna\u017e\u00ed se n\u00e1s obvinit, \u017ee je to vlastn\u011b chyba, proto\u017ee jsme si po\u0159\u00e1dn\u011b nep\u0159e\u010detli n\u00e1vod a tud\u00ed\u017e neodborn\u011b postupovali. I to se bohu\u017eel m\u016f\u017ee st\u00e1t. Pokud ale jsme si v\u011bdomi toho, \u017ee jsme nic takov\u00e9ho nezp\u016fsobili, tak nen\u00ed \u010deho se ob\u00e1vat a trvat na reklamaci. Tak\u00e9 je mo\u017enost p\u0159\u00edmo v\u00fdm\u011bny v\u00fdrobku,  uv\u00e1d\u00ed n\u00e1zorn\u00fd p\u0159\u00edklad. V\u011bt\u0161inou, kdy opravdu m\u016f\u017eeme zapomenout na pr\u00e1vo vyu\u017e\u00edt vr\u00e1cen\u00ed v\u00fdrobku nebo do\u017eadovat se opravy je v p\u0159\u00edpad\u011b, \u017ee se na uvedenou v\u011bc z\u00e1ruka nevztahuje a tak\u00e9 je to zaps\u00e1no na dokladu. Zde byste m\u011bli b\u00fdt nejen vyrozum\u011bni, ale tak\u00e9 v\u011bt\u0161inou se nach\u00e1z\u00ed tento produkt ve slev\u011b. D\u00e1le pokud se nebude jednat o b\u011b\u017enou z\u00e1vadu, kter\u00e1 byla zp\u016fsobena opot\u0159eben\u00edm nebo pr\u00e1v\u011b nespr\u00e1vn\u00fdm pou\u017eit\u00edm. Zam\u00edtnut\u00e1 reklamace  Bohu\u017eel i to se m\u016f\u017ee st\u00e1t, kdy se bude obchodn\u00edk obhajovat t\u00edm, \u017ee z\u00e1vada nen\u00ed d\u016fvodem k reklamaci. V\u011bt\u0161ina lid\u00ed zde chybuje a odch\u00e1z\u00ed s p\u0159esv\u011bd\u010den\u00edm, \u017ee tady ji\u017e nic nekoup\u00ed, ale dal\u0161\u00ed postupy nepodnikaj\u00ed. Je to chyba. Pokud jsme si v\u011bdomi toho, \u017ee reklamace je na spr\u00e1vn\u00e9m m\u00edst\u011b, je dobr\u00e9 se obr\u00e1tit na znalce, kte\u0159\u00ed posoud\u00ed danou v\u011bc a vyhotov\u00ed z\u00e1znam. Nemus\u00edme se ob\u00e1vat, jeliko\u017e podle ochrany z\u00e1kazn\u00edka v tomto p\u0159\u00edpadu m\u016f\u017eeme uplatnit proplacen\u00ed. Pokud tud\u00ed\u017e obchodn\u00edk odm\u00edt\u00e1 p\u0159evz\u00edt zbo\u017e\u00ed a ozn\u00e1m\u00edme mu skute\u010dnost dal\u0161\u00edho postupu, mo\u017en\u00e1 ji\u017e nebude takov\u00fd probl\u00e9m s p\u0159evzet\u00edm zbo\u017e\u00ed do reklamace. Postup  Sep\u00ed\u0161e se reklama\u010dn\u00ed protokol a obchodn\u00edk m\u00e1 n\u00e1rok 30 dn\u016f na vyj\u00e1d\u0159en\u00ed. Pokud tato doba pomine, m\u00e1me pr\u00e1vo na vr\u00e1cen\u00ed pen\u011bz. To sam\u00e9 se m\u016f\u017ee st\u00e1t, pokud zbo\u017e\u00ed nelze opravit. Nebo m\u016f\u017eeme z\u00edskat nov\u00fd kus. I takov\u00e1 mo\u017enost je re\u00e1ln\u00e1. D\u016fle\u017eit\u00e9 je, nenechat se odradit od sv\u00e9ho pr\u00e1va na reklamaci.                                                                                                                                                                                                                                                                                                                                                                                                  "},{"@context":"https:\/\/schema.org\/","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Reklamovat zbo\u017e\u00ed nen\u00ed \u017e\u00e1dn\u00e1 ostuda","item":"https:\/\/www.rabr.cz\/reklamovat-zbozi-neni-zadna-ostuda\/#breadcrumbitem"}]}]